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We cannot guarantee that we will remove all spots or stains from your carpet. In fact no reputable carpet cleaning company would every guarantee to remove all stains. There are substances that can permanently discolor the carpet fibers.

The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to your carpet cleaning but they are not always able to determine this before trying to remove the spots.

As the finishing touch to your thoroughly cleaned carpet and/or upholstery, specially formulated protector can be professionally applied. These products help carpet and upholstery resist soiling from dry dirt, water- and oil-based spills by wrapping each fiber in a protective coating.

This extra layer gives you more time to clean up spots and spills before they soak into the fibers, helping you keep your carpet and upholstery looking its best between professional cleanings. Plus, it makes vacuuming and cleaning up spots easier.

Usually not, some carpet cleaning companies offer a low price to persuade you to call, but then add on services you thought were included in the price these carpet cleaning companies are known as bait and switch scam artist.

It would be like a car dealer quoting you for a new car and then telling you the steering wheel and windshield are extra. When quoted a price for carpet cleaning always ask what comes with the price and is it guaranteed not to change once the cleaning service begins. 

Absolutely! Shortly after your booking, you will receive a email confirmation. Please look it over to make sure all information was entered correctly. Then, the day before your appointment you will receive another email just as a reminder. If there are any changes, please let us know then.